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Shaw's Kitchens is a member of the KBSA, your guarantee of quality and reliability.

Visit our showroom and meet our expert designer.


 About the KBSA

Shaw's Kitchens is a full member of the Kitchen Bathroom Bedroom Specialists Association (KBSA), and is dedicated to upholding the Association's high standards of design, supply, installation and customer service.

As a KBSA member, Shaw's Kitchens offer the comprehensive ConsumerCare Plus Scheme which covers the deposit, advanced payments, work-in-progress and a 6-year warranty.


The top ten benefits of buying from a KBSA Member

1. If you buy from a KBSA retail member you are covered by KBSA ConsumerCare deposit protection or a more comprehensive ConsumerCare Plus insurance.

2. Where you see the KBSA logo you can be reassured that you are dealing with a reputable and reliable company.

3. All KBSA retail members are required to have been trading solvently for over two years. You can rest assured that none of them are 'fly by night' companies.

4. KBSA retail members are continuously vetted by our officers to ensure they continue to uphold the high standards of the Association.

5. All KBSA retail members have their own showrooms with permanently fitted displays, so that you can personally check and see the quality of the kitchen, bedroom or bathroom you are buying.

6. KBSA retail members will be able to supply all the products that they have on display.

7. All KBSA retail members offer a design and installation service, and will take full legal responsibility for all the work involved in the contract, including the fitting of units, plumbing (gas and water) and electrics.

8. KBSA retail members will usually only ask for a 25% deposit once a kitchen, bathroom or bedroom plan has been agreed. Be wary of companies who ask for full payment up front!

9. The KBSA operates a comprehensive complaints procedure and all complaints are investigated.

10. Using a KBSA retail member offers you peace of mind!


ConsumerCare Plus Scheme

Some KBSA members offer additional protection for their customers, in the form of ConsumerCare Plus. This insurance protection is underwritten by HCC International Insurance Co Plc, a specialist UK authorised insurance company. In the unlikely event of your chosen retailer ceasing to trade, and in addition to the standard protection of deposits up to 25% of the total contract value paid (up to 180 days prior to installation), ConsumerCare Plus also provides protection for Advance payments up to 75% of the contract value (paid up to 14 days prior to commencement of work), as well as providing insurance against non-completion of up to 15% of the total contract value and a 6 year warranty period.